Book announcement Crisis Communication and Crisis Management: An Ethical Approach

Book announcement

Crisis Communication and Crisis Management: An Ethical Approach (ISBN:
978-1-4833-1614-7 Paperback: $65.00,  August 2016, SAGE, 224 pages) is
the only text on the market to provide students with the integration of
ethical inquiry into the fundamentals of crisis communication. Authors
Burton St. John III and Yvette E. Pearson combine comprehensive coverage
of the key skills, concepts, and theories of crisis communication with
an extensive collection of contemporary case studies, giving students a
strong understanding of the essential role that communicators play in
moments of crisis.  Students are encouraged to build upon their
communication and ethical decision making skills using a variety of
stakeholder inventories, hypothetical scenarios, discussion questions,
and professional profiles. Students will also gain exposure to a mixture
of discrete and ongoing crises, preparing them to manage both one-time
crises and continuing crises.

Table of Contents

SECTION 1: AN ETHICALLY GROUNDED APPROACH TO CRISIS MANAGEMENT Chapter
1: Fundamentals of Crisis Management and Ethics Chapter 2: Issues
Management and Managing Crises Chapter 3: Integrating Ethical Theory and
Crisis Management SECTION 2: CASE STUDIES Chapter 4: Health
Communication Chapter 5: Environmental Communication Chapter 6: Advocacy
Communication Chapter 7: Strategic Communication Chapter 8: Government
Communication Chapter 9: Science Communication Chapter 10: Technology
Communication SECTION 3: THE FUTURE OF ETHICS AND CRISIS MANAGEMENT
Chapter 11: The Way Forward

KEY FEATURES

-"Consider This" questions encourage classroom discussion by asking
students to further explore persisting issues and ethical nuances
embedded in a crisis.

-"Decision Points" guide students to think critically about their
ethical choices by putting them in a hypothetical next-stage crisis that
they must work through by answering a series of questions.

-"Stakeholder Inventory" boxes discuss key information about
stakeholders affected by a crisis and ask students to address those
stakeholders' interests in an ethically sound manner.

-"Professional Voice" personal stories offer students valuable lessons
from communication scholars about the role of ethics in managing a
crisis.